We will provide our customers the best service in the industry from the beginning to the end. Achieved by a commitment to excellence by every member of our team, state of the art technology and around the clock operations.
We started this company to revolutionize the way logistics is done in North America. First step was to make our customers the center of our focus and enable information to flow freely between all stakeholders. Shippers see what carriers are charged for each load and carriers know how much the shipper is paying for each load. This fundamental change forced us to work hard in order to earn our share, signaling a new era in this Industry.
Historically the Transportation industry has been dominated by middlemen who operate with high margins and skim away profitability from shippers and carriers. We have set out to eliminate this trend by introducing our "Market Mover " program. This program provides shippers tools to transparently manage their own freight cost. We keep our margins low by bringing best practices from other industry verticals, tools such as the "ROC" (Remote Operation Center) that drastically reduced our own administration overheads, allowing us to operate high volume transactions at very low margins.
Protostar Logistics is a story of two friends that shared a common passion for logistics and a desire to change how business is done in this industry for ever.